Wristband Assistance – Location and Hours of Operation
Wristband Assistance is located at the corner of Michigan Avenue and Ida B Wells North.
If you need a wristband replacement, lost your package in the mail, or have any other issues with your wristband, please visit our Wristband Assistance Location instead of the Box Office.
*A government-issued ID is required to verify your order.
Hours of Operation
Wednesday 8/2: 12PM-7PM
Thursday 8/3: 10AM-9PM
Friday 8/4: 10AM-9PM
Saturday 8/5: 10AM-9PM
Sunday 8/6: 10AM-9PM
*We are only able provide a replacement for wristbands purchased through the Lollapalooza website, Front Gate Tickets or the Ticketmaster Verified Exchange. We cannot assist with orders purchased through third parties.