Platinum Wristband Pick-up
If your wristbands were not mailed to you and are at Will Call, you have two options for picking them up. Before the festival, you can go to the Box Office, and on show days, you can go to the Platinum Will Call for faster service.
Lollapalooza Box Office
- Location: Corner of Michigan Avenue and Ida B. Wells.
- Hours: Wednesday 12–7 pm and Thursday–Sunday 10 am–9 pm
Platinum Will Call
- Location: Northeast corner of S. Michigan Ave. and 11th St, half a block north of Roosevelt Rd.
- Hours: Thursday–Sunday 10 am–8 pm
A government-issued ID is required to verify your order and pick up tickets.