We’re so excited to see you at Grant Park! We’ve got a fantastic weekend of amazing live music in store for you along with a menu of perks that will help you make the most of your Lolla. On this page, you’ll find everything you need to know about the Platinum program plus other important details about general festival policies. Please be sure to read through it and to send it to everyone in your group so they are also in-the-know. We can’t wait to see you soon!
2024 Lollapalooza Entry Requirements
Bring your festival wristband.
Review our Bag Policy – CLEAR BAGS ONLY and our Allowed and Prohibited Items List to make sure you are in compliance.
How to Dress & What to Bring
Dress for comfort and be sure to check the weather forecast before you head out the door. The festival grounds are a combination of paved surfaces, gravel and grass, so choose your footwear accordingly. We recommend a hat and sunglasses, but if you forget anything, the Festival Store has lots of great merchandise offerings!
Platinum Wristbands
Will Call
If your wristbands were not mailed to you and are at Will Call, you can pick them up at the Festival Box Office. A government-issued ID is required to verify your order and pick up tickets.
Box Office Location and Hours
*Please note, there is no longer a Platinum-specific box office. Head to the main box office and look for the "Platinum" lane for expedited service!
Wristband Activation
Wristband activation ensures a smooth process when entering the festival each day and allows you to add emergency contact information to your wristband. All you need to do is enter your wristband ID number (located on the inside of your wristband) and contact info to activate. To activate your wristband, click HERE!
Cashless
Lollapalooza is fully cashless. Credit card, debit card, and mobile payment methods are accepted site wide.
Safety & Security
For all health and safety information, please read Safety at Lollapalooza.
Lollapalooza takes place August 1st-4th at Grant Park in Chicago, IL. Click below for information on ways to get to Grant Park, parking options and more!
Getting to the Festival
Check out all your Platinum perks and details using the links below!
Platinum Entrance
Platinum Lounges
Platinum Dining and Drink Options
Platinum Viewing Areas
Platinum Golf Cart Shuttle
As if all of the above isn’t enough, we also have these fun additions for you:
Access to VIP and GA+ — Enjoy unfettered access to all VIP and GA+ areas. Both VIP Lolla Lounges are adjacent to the Platinum Lounges. The two GA+ Groves are just north of Buckingham Fountain.
Platinum gift — A special thank-you for our Platinum guests.
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- Redeemable at the South Lounge Concierge all weekend long. Gifts are to be picked up at the festival and will not be mailed afterward.
Express service at the main LollaShop — The full selection of merchandise can be found at the LollaShop located at Buckingham Fountain. This expansive space is fully enclosed, air-conditioned and set up for a true retail experience. Platinum guests can enjoy express entry and checkout to get you in and out as quickly as possible. Look for the Express Entry & Checkout signs