This is a living document with more information regularly being added! Please check back closer to the festival for the most up-to-date information.
Platinum Experience 2022
Welcome to Platinum!
We’re so excited to see you at Grant Park! We’ve got a fantastic weekend of amazing live music in store for you along with a menu of perks that will help you make the most of your Lolla. On this page, you’ll find everything you need to know about the Platinum program plus other important details about general festival policies. Please be sure to read through it and to send it to everyone in your group so they are also in-the-know. We can’t wait to see you this weekend!
Platinum Wristband Pick-up
If your wristbands were not mailed to you and are at Will Call, you have two options for picking them up. Before the festival, you can go to the Box Office, and on show days, you can go to the Platinum Will Call for faster service.
Lollapalooza Box Office
- Location: Corner of Michigan Avenue and Ida B. Wells South.
- Hours: Wednesday 12–7 pm and Thursday–Sunday 10 am–9 pm
Platinum Will Call
- Location: Northeast corner of S. Michigan Ave. and 11th St, half a block north of Roosevelt Rd.
- Hours: Thursday–Sunday 10 am–8 pm
A government-issued ID is required to verify your order and pick up tickets.
Platinum Entrance
This is the fastest way to enter the park. Look for the directional signs at the northeast corner of S. Michigan Ave. and 11th street, half a block north of Roosevelt Rd. The Platinum Entrance is on the pedestrian bridge over the train tracks. Once through the security check, climb aboard the Platinum shuttle to be taken straight to the Platinum Lounge.
You are also welcome to use the VIP Entrance, located at the corner of S. Michigan Ave. and Van Buren St. From there, you can walk to the Platinum Lounge North.
Platinum Lounges
We have two Platinum Lounges that serve as your festival HQ. Platinum South is located near the T-Mobile Stage in Lower Hutchinson Field, and Platinum North is in Butler Field near the Bud Light Seltzer and Tito’s Handmade Vodka stages. Both offer an oasis for relaxing and recharging with a loaded list of amenities.
Platinum Lounge South
- Shaded Lounge — Beautifully decorated, air-conditioned spaces outfitted with a full-service bar and outdoor deck with shaded views of the main stage.
- Platinum Café— Your dining destination with all-day, all-inclusive choices.
- Platinum Bar - Your all-inclusive destination for cocktails, beer, wine, energy drinks and sodas.
- Concierges — Staffed throughout the festival to answer questions, help with wristband issues, gift redemption, issue lockers and supply festival survival supplies like sunscreen and hand sanitizer.
- Lockers & Mobile Chargers — Store your belongings with a complimentary locker, which comes with a mobile charger for juicing your device. Lockers measure 11” x 13.5” x 18” and are available on a first-come, first-served basis.
Platinum Lounge North
- Shaded Lounge — Beautifully decorated, air-conditioned spaces outfitted with a full-service bar and outdoor deck with shaded views of the Bud Light Seltzer and Tito's Handmade Vodka stages.
- Platinum Bar - Your all-inclusive destination for cocktails, beer, wine, energy drinks and sodas.
- Platinum Snacks - featured only at Platinum Lounge North, you will have a selection of grab-n-go snacks available all day. Main meals will be served at the South Lounge.
- Concierge — Here to answer questions, help with wristband issues, issue lockers and supply festival survival supplies like sunscreen and hand sanitizer.
- Lockers & Mobile Chargers — Store your belongings with a complimentary locker, which comes with a mobile charger for juicing your device. Lockers measure 11” x 13.5” x 18” and are available on a first-come, first-served basis.
- Salon Services — We have hair and glitter stylists to give you Insta-ready looks. Available in Platinum North only and all complimentary.
All-inclusive Dining and Drinks
You don’t have to leave the park to have some of the best eating in the city. In the South Lounge, you'll be able to dine all day and night with a wide range of tasty and diet-specific options.
You’ll also enjoy a variety of ways to quench your thirst with a generous array of beer, seltzer, wine, spirits, sodas and energy drinks. There are two full-service bars in Platinum South and one in Platinum North. Each stage viewing area also has beer, seltzer and water service.
There will be vegetarian, vegan, and gluten-free options available each day!
Full Menus coming soon!
Golf Cart Shuttle
Lollapalooza is a big site to navigate, but we’ve made the journey easier with a convenient golf cart shuttle to take you around the grounds.
Shuttle Stops
- Platinum Entrance
- Platinum South
- Platinum North
- Bud Light Seltzer Stage
- Lake Shore Stage
- Solana x Perry’s Stage
Shuttle Rules
- No alcohol on board
- No standing or sitting on laps
- For your safety, keep your limbs inside the cart.
Viewing Areas
By far one of the most popular perks of Platinum is access to fantastic stage viewing! We have exclusive spaces at six stages, and each includes beer, seltzer and water service.
Front-of-stage Viewing:
- T-Mobile — accessible via the Platinum South Lounge
- Bud Light Seltzer — accessible via shuttle stop or directly from the GA field (stage left/house right)
- Coinbase Stage — accessible via shuttle stop or directly from the GA field (stage left/house right)
- Solana x Perry’s Stage — accessible via shuttle stop or directly from the GA field (stage left/house right)
Up-close Viewing:
- Tito’s Handmade Vodka Stage — accessible via the concrete walkway stage right/house left of the stage
- Grubhub Stage — accessible via the photo pit stage left/house right of the stage; this viewing area is at the front-of-house sound mix position
All viewing areas are limited capacity and available on a first-come, first-served basis.
The Extras
As if all of the above isn’t enough, we also have these fun additions for you:
- Access to VIP and GA+ — Enjoy unfettered access to all VIP and GA+ areas. Both VIP Lolla Lounges are adjacent to the Platinum Lounges. The two GA+ Groves are just north of Buckingham Fountain.
- Platinum gift — A special thank-you for our Platinum guests.
- Redeemable at the South Lounge Concierge all weekend long. Gifts are to be picked up at the festival and will not be mailed afterwards.
- Express service at the main LollaShop — The full selection of merchandise can be found at the LollaShop located at Buckingham Fountain. This expansive space is fully enclosed, air-conditioned and set up for a true retail experience. Platinum guests can enjoy express entry and checkout to get you in and out as quickly as possible. Look for the Express Entry & Checkout signs.