Welcome to VIP!
It’s great to be back in Grant Park, and we’re so happy you’ll be joining us! Going VIP is an amazing way to enjoy Lollapalooza, and we are going to do everything we can to make sure you have the time of your life. On this page, you’ll find everything you need to know about the VIP program plus other important details about general health and safety policies. Please be sure to read through it and to send it to everyone in your group so they are also in-the-know. We can’t wait to see you this weekend!
VIP Entrance
Bypass the crowds at the main gates and enter Lollapalooza through the VIP entrance. Look for the entryway called VIP entrance at the corner of Van Buren and S. Michigan Ave. Go through this entryway and follow the signs to the VIP gate, where you will have your ticket scanned and bag checked. From there, it’s a quick walk over to Lolla Lounge North.
Lolla Lounge South
As a VIP guest, you’ll have free range of two private spaces within the festival grounds that are stocked with amenities to help you relax and recharge between sets. Lolla Lounge South is located between the T-Mobile and Lake Shore stages in Lower Hutchinson Field.
- Viewing Deck — You don’t need to leave the Lolla Lounge to see some of the best bands on the lineup. Simply climb the steps to the elevated platform for views of the T-Mobile Stage. The deck is fully covered and, to maximize space and safety, is standing room only. Deck is limited capacity, available on a first-come, first-served basis.
- Shade Tent — Located near the food booths for a convenient spot to dine in shaded comfort. It also has jumbo screen showing live feeds, with audio, of the top four stages.
- Food Booths — No need to brave the crowds of Chow-Town. Simply stroll over to the Big Star Tacos and Publican BBQ tents for a variety of savory and sweet items to purchase, including choices for those with dietary needs. Open from 11:30 am–8:30 pm.
- Bars — There are lots of ways to quench your thirst. The Lolla Lounge North bar serves a wide variety of beer, seltzers, wine, canned and made-to-order cocktails, waters, sodas, iced coffees and energy drinks. For more special concoctions, visit the Hendrick’s Gin, Jack Daniels and Waterloo Sparkling Water bars. Open from 11:30 am–8:30 pm.
- JBL Crate — Sample their wares and have the chance to purchase your very own premium equipment.
- Complimentary Spa and Salon Services — Need to knead the kinks out or a new ‘do? We have massage therapists providing chair and table massages. We also have hair, nail and glitter stylists to give you Insta-ready looks. Available daily from 11:30 am–8 pm by appointment only.
- Concierges— Staffed throughout the festival to answer questions, help with wristband issues, supply festival survival supplies like sunscreen and hand sanitizer.
- Lockers & Mobile Chargers — Store your belongings with a secure locker, which comes with a mobile charger for juicing your device. Lockers measure 11” x 13.5” x 18” and are available for purchase on a daily or weekend basis.
Lolla Lounge North
Your second oasis can be found in the north end of park between the Bud Light Seltzer and Tito’s Handmade Vodka stages. The North outpost offers similar features as Lolla Lounge South. Read on for a full description.
- Viewing Deck — An expansive and elevated platform with views of the Bud Light Seltzer and Tito’s Handmade Vodka stages. The deck is partially covered and, to maximize space and safety, is standing room only. Deck is limited capacity, available on a first-come, first-served basis..
- Shade Tent — This roomy tent, located directly behind the viewing deck, houses a full-service bar, ample seating plus a jumbo screen showing live feeds — with sound! — from the top four stages.
- Food Booths — Fill up with tasty selections for purchase from Publican BBQ and avec Pizza, including desserts and options for different dietary needs. Open from 11:30 am–8:30 pm.
- Bars — There are lots of ways to quench your thirst. The Lolla Lounge North bar serves a wide variety of beer, seltzers, wine, canned and made-to-order cocktails, waters, sodas, iced coffees and energy drinks. Cutwater, Tito’s and Imagery Wines also have pop-up bars with creative cocktails. Bars operate 11 am–9:45 pm.
- Concierges— Staffed throughout the festival to answer questions, help with wristband issues, supply festival survival supplies like sunscreen and hand sanitizer.
- Complimentary Spa and Salon Services — Need to knead the kinks out or a new ‘do? We have massage therapists providing chair and table massages. We also have hair, nail and glitter stylists to give you Insta-ready looks. Available daily from 11:30 am–8 pm by appointment only.
Golf Cart Shuttle
Shorten the stretch between the two main fields with complimentary shuttle service. The golf carts run continuously throughout the festival on a loop between the two Lolla Lounges.
Shuttle Rules:
- No alcohol on board
- No standing or sitting on laps
- For your safety, keep your limbs inside the cart
The Extras
Don’t forget these fun perks:
- Express service at the main LollaShop — The full selection of merchandise can be found at the LollaShop located at Buckingham Fountain. This expansive space is fully enclosed, air-conditioned and set up for a true retail experience. VIP guests can enjoy express entry and checkout to get you in and out as quickly as possible. Look for the Express Entry & Checkout signs.
- Premium bathrooms — Air-conditioned comfort stations with sinks and individual stalls
- Lawn games and lounge seating — Take a load off at a picnic table or sofa, or challenge your friends to a game of corn hole
Health and Safety
For all health and safety information, please read Safety at Lollapalooza.