General

Lineup & Schedule

• Who is performing?
• Is there a schedule of performances?

Allowed & Prohibited Items

• What is the bag policy at Lollapalooza?
• What items are allowed & prohibited at Lollapalooza?

Health, Safety & Security

• Safety at Lollapalooza

Tickets

• I have a question about my ticket(s)
• Ticket and Wristband Policy
• Can I bring a child to the festival? If so, how much are tickets?
• Help - I never received my wristband
• Box Office - Location and Hours of Operation
• I have a lost, damaged or tightened wristband. Can I get a replacement?

Getting Here & Getting Home

• Where and what time do the gates open each day?
• Are there hotel options available?
• Where is the entrance to the festival?
• How do I get to the festival?
• Where is the festival located?

Accessibility

• What ADA and Accessibility accommodations are available at Lollapalooza?

General Info

• Can I leave and re-enter on the same day?
• What are the dates for Lollapalooza 2023?
• Is there a current map of the festival grounds at Grant Park?
• Does the festival have any merchandise? Clothing for sale?

Welcome to VIP

• VIP Guidebook

Welcome to Platinum

• Platinum Guidebook

Contacting Us

• How do I contact the festival?
• How can I ask an accessibility or ADA question?
• I'm a band / artist. How can I play the festival?
• What are your social media accounts I can follow?